Wedding Concierge vs. Wedding Coordinator: What’s the Difference?

When planning your big day, you’ll come across many roles that help weddings run smoothly. Two titles that often get confused are wedding concierge and wedding coordinator. While both are valuable, they serve very different purposes. At The Gardens at Old Town Helotes, we want our couples to understand the distinction so you know who to reach out to when you have questions.

What is a Wedding Concierge?

Think of a wedding concierge as your on-site host. Their focus is on the guest experience and ensuring everything runs smoothly at the venue itself. At The Gardens, our concierge:

  • Answers questions about parking, restrooms, and venue details

  • Keeps the venue tidy and stocked throughout the event

  • Supports the flow of the day without managing vendors or timelines

In short, the concierge is there to make sure you and your guests feel cared for.

What is a Wedding Coordinator?

A wedding coordinator plays a larger, more detailed role in managing the overall event. Their job is to bring all the moving parts together, ensuring your vision is executed. A coordinator will:

  • Create and manage the wedding day timeline
  • Communicate with vendors before and during the event
  • Coordinate deliveries
  • Direct the ceremony processional and reception flow
  • Troubleshoot issues behind the scenes
  • Ensure all design, décor, and vendor details align with your plan

The coordinator is essentially your project manager—making sure the big picture comes together seamlessly.

Do You Need Both?

Yes, at The Gardens at Old Town Helotes, we provide a wedding concierge to every couple as part of our commitment to excellent service. And we require a day-of coordinator at the very least to bring your wedding dream to life.

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